Process Better Podcast series
Podcast series sponsored by

Better Point-of-Use Cleaning
Together We Win
Point-of-use cleaning is one of the most critical—and most often missed—steps in the reprocessing cycle. So, how do we build workflows that keep this step front and center? In this premiere episode of our exclusive new podcast series “Process Better,” Tory Teakell, Clinical Solutions Manager at Medline, helps us redefine what effective point-of-use cleaning really looks like. From aligning with current guidelines to closing the communication gap between SPD and the OR, Tory breaks down the real reasons this step gets overlooked— and outlines what it takes to build a process that actually works. If your team is struggling with compliance, consistency, or collaboration, this episode offers a fresh approach to getting it right from the start. Press play and join us today!
Inventory Intelligence
From Excellence Picks to Expired Supplies
​From the shelf to the sterile field, smart inventory makes all the difference! In this week’s new episode from our “Process Better” series, Tracy Smith, National Market Sales Director at Medline, takes us inside the everyday realities of supply management across SPD and the OR. From improving pick accuracy to staying ahead of expirations, Tracy shares practical strategies to help teams bring structure and consistency to their inventory process. Whether you're trying to stay ahead of expiration dates or chasing down missing items, this episode offers the insight and tools you need to take control of your supply game—one pick at a time. Tune in today!
Navigating Instrument Damage
Care, Handling, & Quality
Instrument damage is more than just a headache—it’s costly, disruptive, and far more common than most realize. So, how can we prevent it before it even happens? In Episode 2 of our “Process Better” series, Tory Teakell, Clinical Solutions Manager at Medline, joins us to explore the most common causes of instrument damage across surgical workflows— and how better care, handling, and training can reduce damage and raise the bar for quality. From transport to assembly and back again, Tory walks us through practical steps to protect your SPD’s instruments and your bottom line. If broken tags are becoming a common sight in your department, this episode is for you!
Instrument Insights
End-to-End SPD Expertise
From missing instruments to delayed trays, delivering safe, on-time instrumentation is no easy feat. In this exciting series finale episode from our “Process Better” series, Mike Andresen, Director of Business Development at Medline, takes us inside the full scope of end-to-end instrument support—and the strategies that make it all work. From vendor partnerships to internal process improvement, Mike shares how collaboration across SPD and OR teams is driving smarter, more consistent results. If you're aiming to raise the standard for instrument quality in your SPD, Mike’s insights deliver the clarity and insight to help you lead with confidence!
​The Art and Science of Set Assembly
Audit with Purpose
Set assembly might seem routine, but it’s one of the most critical opportunities to ensure instrument accuracy and performance. So, how do you create a process that supports accuracy without slowing down your team? In this episode of our “Process Better” series, Tory Teakell, Clinical Solutions Manager at Medline, walks us through the essential role of assembly and inspection—and how purposeful audits can turn good processes into great ones. From managing productivity pressures to improving technician training, Tory shares practical ways to support consistency at the prep table and beyond. If you're looking to fine-tune your set assembly process and empower your team to succeed, this episode is a must-listen!