Point-of-use cleaning is one of the most critical—and most often missed—steps in the reprocessing cycle. So, how do we build workflows that keep this step front and center? In this premiere episode of our exclusive new podcast series “Process Better,” Tory Teakell, Clinical Solutions Manager at Medline, helps us redefine what effective point-of-use cleaning really looks like. From aligning with current guidelines to closing the communication gap between SPD and the OR, Tory breaks down the real reasons this step gets overlooked— and outlines what it takes to build a process that actually works. If your team is struggling with compliance, consistency, or collaboration, this episode offers a fresh approach to getting it right from the start. Press play and join us today!

Instrument damage is more than just a headache—it’s costly, disruptive, and far more common than most realize. So, how can we prevent it before it even happens? In Episode 2 of our “Process Better” series, Tory Teakell, Clinical Solutions Manager at Medline, joins us to explore the most common causes of instrument damage across surgical workflows— and how better care, handling, and training can reduce damage and raise the bar for quality. From transport to assembly and back again, Tory walks us through practical steps to protect your SPD’s instruments and your bottom line. If broken tags are becoming a common sight in your department, this episode is for you!  

Set assembly might seem routine, but it’s one of the most critical opportunities to ensure instrument accuracy and performance. So, how do you create a process that supports accuracy without slowing down your team? In this episode of our “Process Better” series, Tory Teakell, Clinical Solutions Manager at Medline, walks us through the essential role of assembly and inspection—and how purposeful audits can turn good processes into great ones. From managing productivity pressures to improving technician training, Tory shares practical ways to support consistency at the prep table and beyond. If you're looking to fine-tune your set assembly process and empower your team to succeed, this episode is a must-listen!