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Beyond Clean Vendor Management Expert

Not allowing reps access to the surgical schedule creates more risk than it solves.

-Jeff Wertz
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Straight from the vendor Management expert

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"Hospital systems that can work with the manufacturer to standardize the “last mile” by offering dependable..." 

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"If a conflict arises, it is essential to handle it respectfully and professionally. The best way to..."

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"Innovative providers and suppliers must align their incentives to eliminate silos of information/communication..."

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"When push comes to shove and that tray needs to be processed late, clinical teams will side with the surgeon..."

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"The rep often feels like they are set up to fail with vendor policies. The variation between each facility..."

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"If your surgeon doesn't support your policies, I guarantee the rep is viewing them as suggestions. They know..."

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"The only "vendor performance" metric hospitals can utilize is how much has been spent on the product. For..."

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"When reps can properly plan with the surgeon, they don't have to take the "kitchen sink" approach of bringing..."

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"Vendors object that they are providing this equipment at the surgeon's request and the hospital's benefit while..."

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"When space is at a premium for many facilities, don't rely on your rep to make space. They and their manufacturer..."

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"...a primary reason reps are so necessary is because they are often the surgeon's most reliable "preference card."

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"The vast majority of late loaners are related to breakdowns in communication. Some hospitals..."

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"Identifying just a few of these metrics are the building blocks to real conversations with clinical teams and..."

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"Clear communication of your IFU initiative to vendors and their surgeons is critical to avoid conflict and..."

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"Why don't some hospitals allow vendors to reset trays at the end of a procedure? Some hospitals are..."

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"The number of sets available to a rep is dependent on their manufacturer's ability to appropriately ration their..."

Contact This Expert

Do you have questions about vendor management?

You can reach Jeff at:

Learn more about Surgio Health by visiting their website.

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