Hank BalchNov 9, 20214 minProve it & Improve it: Building Sterile Processing Policies that Actually WorkWe assumed that by telling the team to add this practice to their routine that it would just happen. We learned a lot about clear...
Hank BalchJun 23, 20215 min"Cookies Are For Chumps": Getting Sterile Processing Recognition RightThere may be people on your team who haven't been recognized for doing something positive in years. We don't know what our technician's...
Hank BalchMay 5, 20215 minMaking & Taking the Initiative: How to Get the Most out of Your CS/SPD Process Improvement ProjectIf a tree falls in a forest, but there's no one around to hear it -- does it still make a sound? If a CS leader completes a process...
Hank BalchDec 15, 20205 minEvery Heart & Mind: 4 Crucial Tips for Cultivating "Mission-Believers" in your SPDChange is hard. But dramatic and transformational change is possible. I have seen CS departments undergo such fundamental and positive...
Hank BalchApr 3, 20205 min5 Common Sense "Secrets" for Successfully Selling to Sterile Processing LeadersFuture Sterile Processing leaders don't just fall from the sky. Most of them are already working as technicians, specialists, or shift...